Customer Service
Have a question? We've got you covered.
Frequently Asked Questions
We're real humans, not robots and we're here to help. We are actively monitoring all inquiries and will respond as soon as possible. If you have a question about your product, would like to order a new part, or need any other assistance, please call 1-800-467-1421 and we will be happy to help you as soon as possible.
Please submit a form on the Contact Us page to get your order status and tracking information.
Contact our Customer Service team to obtain a Return Authorization Number. You can reach us at 800.467.1421.
Pack items in original packaging and include Return Authorization Number on the package. UPS is our preferred carrier, however, if you choose another carrier, please provide insurance and tracking information.
Please include a copy of the original packing slip and include the order number from the original order in the address.
Address Package to:
Escalade Sports
Returns Department
Return Authorization Number: ___________________
817 Maxwell Ave
Evansville, IN 47711
All return shipping charges must be prepaid. We do not accept C.O.D. deliveries.
Please keep the tracking information of your return to monitor delivery status.
Typical return processing takes 30 days. Once your return has been received and has passed inspection, we will issue the credit. You will be notified you via email once your return is processed and the credit has been issued.
To process a warranty claim, complete the contact form on the Warranties and Support page.
You should clean your board tops with only a slightly damp cloth. No soap or cleaning agent, just water. Be careful not to leave any puddles of water on the top of the board. The back of the boards should be cleaned with a dry cloth only.
Please store your game set inside. Your Fowling™ set is not designed for the elements - this could damage the product and decrease its lifespan.
Contact Information
Address
817 Maxwell Avenue
Evansville, IN 47711
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